Parts Supply is your all-round specialist in cranes

Maintaining the proper functioning of your cranes involves a lot of maintenance work. To keep them functioning safely, parts need to be replaced, malfunctions need to be repaired and regular maintenance is required. Parts Supply is your all-round specialist in cranes, we help you take care of your machines, quickly and cost-effectively.

In this document you’ll find some examples of work we’ve done in the past. This will give you an insight in what we can do for you.

Repairing and upgrading 9 broken down cranes in Western Africa

Earlier this year we’ve got a call from an iron-ore mining company from western Africa. They had a big problem with their crane fleet of 14 cranes.  Due to the challenging conditions in Africa, the bad roads, rough terrains and humid conditions, 9 of the 14 cranes were broken down.

Challenging conditions in Western Africa

A problem that, due to low employment, the company has been able to postpone for a long time. However, now that the company is doing better, and the workload is getting heavier, it is time for expansion and the 9 broken down cranes need to be repaired quickly.

In the week following the call, an engineer from Parts Supply flew to Western Africa, to review, test and list all malfunctions with the local operators and mechanics. The conditions in Western Africa are challenging. Roads and terrains are in bad shape, the humidity is high and there are limited tools and crane parts available. The result of these difficult circumstances was that the 9 cranes, of several different brands, were in a poor shape.

However, some malfunctions could be solved instantly, but because of a lack of maintenance on the cranes, other repairs required more time. Parts Supply drew up a quotation to repair each crane, with the intention to send several engineers to Western Africa for on-site repairs.

Maintenance plans and logistic plans

Once the quotation was approved, several of our best engineers flew over to western Africa for two weeks to fix 7 of the 9 broken down cranes. In the two weeks that followed all the required crane parts were delivered form China, with all logistic managed by Parts Supply. Seven of the nine cranes got repaired and were up and running again.

For the two other machines a subsequent plan was made, because these cranes were in a condition that was too poor to repair in this short timeframe. Our colleagues back at Parts Supply in The Netherlands, made a complete maintenance plan for these two cranes.  

Parts Supply Mobile Workshop

Besides fixing 7 of the 9 cranes, Parts Supply send a permanent mobile workshop to western Africa to make sure the local mechanics have the required tools and parts for small malfunctions in the future. In addition, our traveling engineers trained the local operators and mechanics to preform maintenance and small repairs on the cranes.

Since our client was so satisfied with our mechanic, hydraulic and electrical repairs, preventative maintenance and training, Parts Supply was asked to do the same on their second location.

Providing suitable parts for the mining industry in Central Africa

The heavy cranes employed in mining are the generally very tough. These machines that carry the heaviest and most dangerous masses and loads are designed to resist brutal conditions.

Delivering crane parts for the mining industry

Some time ago the owner of a copper mine in Central Africa contacted our website. He made a request for several parts for cranes in the mining industry. With our knowledge as a worldwide solution provider in cranes and heavy-duty equipment we managed to get the requested parts and delivered them to the location in Central Africa as soon as possible.

Working in a flooded mine

However, immediately after the requested crane parts had been delivered, our client came with another more unusual request. His mining operation was in serious trouble due to heavy rainfall and flooding of the mine. It was impossible for them to find the required pumps in their own region and out of sheer necessity they asked Parts Supply if we had specialized pumps that could drain the water from their mine.

All-round solution provider

As an all-round crane specialist, we didn’t have water pumps in stock, but we did want to help our desperate client. We decided to do a bit of research and asked some of our contacts. Eventually we found a specialist in pumps and water engineering in The Netherlands. Together with this specialist we found a solution for the flooded mine and were able to help a client who didn’t know where else to go.

Mining Equipment Parts Supplier

Safe to say the owner of the Coppermine in Central Africa was trilled we found a solution for him. As a solution provider we take pride in helping to find solutions, even if it is for these kinds of unusual problem. We also got the opportunity to deliver parts for cranes used in the mining industry. Since then we have been able to find and deliver several other parts for mining equipment.

Purchase inspection in Germany

When buying a used crane you want to make sure you avoid crane malfunctions or even breakdown after you bought it. To make sure you don't buy a pig in a poke, you can contact Parts Supply. We carry out a thorough crane inspection to prevent lengthy downtime. We have several traveling engineers, who can come to the buying site to check-out the crane. Whether this site is in Senegal, Russia, Argentina or Vietnam, a qualified and experienced engineer can travel to the seller's site and inspect the crane that is on sale.

On-site crane inspection

A crane lessor from Southern Africa was considering purchasing a crane of which components were divided among three different locations is Germany. This lessor couldn’t inspect these components himself, so he requested Parts Supply to do it in his place.

An engineer traveled to all three locations and inspected everything thoroughly. The engineer reported that, among other points for attention, the telescopic cylinder was leaking and that the axle component needed maintenance. None of these issues were mentioned in the description of the crane.

Because of our purchase inspection, our client was able to lower the purchase price. In addition, our client didn’t have to deal with any disappointing surprises once the components of the crane had been delivered.

Parts Supply: the best solutions for any crane

As an all-round crane specialist, we provide the best solutions for any crane. Are you in need of advice on your crane? Our multilingual helpdesk is available to help you 24/7.